● Frequently asked questionsStudio
Where are you located?
We are located at 5007 Freret St.
What are your hours of operation?
Our hours vary throughout the week, but we open at least 30 min before the first class of the day and close 30 minutes after our last class.
Where should I park?
We have a large parking lot behind the studio. There is also street parking available if the parking lot is full.
Do you have lockers?
Yes! We have more than enough large, lockable lockers for every class.
Do you have showers?
Yes! Our shower is fully stocked with products from Public Goods, a clean beauty company. We also have towels, a hair dryer, and a dedicated space to do your hair and makeup.
Before Class
How early should I arrive?
Arrive at least 10 minutes before class starts to get settled, catch up with friends, or make some new ones! If it’s your first class, arrive at least 15 minutes early, so we can give you the grand tour.
What if I arrive late?
To ensure safety, we don’t allow anyone to enter class 5 minutes after class begins. We also open unclaimed spots to those on the waitlist 5 minutes before class time. If you know you’ll be arriving late, please contact us at 504-766-0062, and we’ll hold your spot in the class.
What if I need to cancel?
You can cancel without penalty up to 6 hours in advance. Cancelling within 6 hours of your scheduled class may result in the loss of a class or a $15 charge (unlimited members only). You may be subject to a $25 charge if you do not show up and do not cancel. We recommend asking our Front of Shoppe about the cancellation policy on your specific contract!
What should I wear?
Wear light, moisture-wicking clothing that you feel comfortable moving and grooving in!
What kind of footwear should I wear?
We require socks in all of our classes. We suggest grippy socks for the best experience. If you don’t own grippy socks, we sell them in-studio. For higher intensity classes such as HIIT and Tempo Dance Cardio, we suggest wearing CLEAN running shoes or cross trainers.
Do I need to bring water?
We’ve got you covered! We have water for sale at the front desk and a filtered water fountain for your water bottles.
Do I need to bring a mat?
Nope! Just yourself :)
Booking Class
What should I expect during a Body Shoppe class?
Click here to view the schedule on our website, or use the Mindbody app.
How do I book a class?
You can book a class using the Mindbody app, calling 504-766-0062, or emailing smile@bodyshoppenola.com.
Are you on ClassPass?
We only offer a limited selection of classes on ClassPass. The majority of our offerings are reserved for those who buy classes directly from us. We do this to prioritize the members of our Body Shoppe community.
Can I bring someone under 18 years old?
Of course! Our classes are open to anyone over 15. A parent or guardian must sign a waiver for all clients under 18 years old.
How does your waitlist policy work?
If you join the waitlist, consider yourself in the class.You may get into class up to 15 minutes before start time. Once you’re added to the roster, normal cancellation policies are applicable. If you can no longer take a class, remove yourself from the waitlist with no penalty.
Do you offer student discounts?
Definitely! Bring a valid student ID or shoot us an email from your .edu email address and we’ll hook you up.
Can I freeze my membership or package?
All 12 month contracts have the option to freeze their membership for one month. Please see the Front of Shoppe to request a membership pause. We appreciate as much notice as possible prior to freezing.
Contact
How can I get in touch with you?
You can reach us via email at smile@bodyshoppenola.com or here on our Contact page.
Are you on Instagram?
Duh! Follow us at @body__shoppe.
How does your waitlist policy work?
Check our socials for available positions, then shoot us an email at smile@bodyshoppenola.com!